Terms of Service

Terms of Service

Welcome to Focasi (c/o M/s Oytra)! By accessing or using our website, services, or purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

1.1. By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2. We reserve the right to modify these Terms of Service at any time. Changes will be updated on this page, and continued use of our services constitutes acceptance of the revised terms.

2. Product Information

2.1. We strive to provide accurate product descriptions and images. However, slight variations in color, design, or specifications may occur.
2.2. All products are subject to availability. If a product is out of stock, we will notify you and provide alternatives or a refund.

3. Pricing and Payments

3.1. Prices listed on the website are inclusive of applicable taxes unless stated otherwise.
3.2. Payments must be made in full before the product is shipped. We accept multiple payment methods, including UPI, credit/debit cards, and net banking.

4. Shipping and Delivery

4.1. We aim to dispatch products within the timeframes specified during the purchase. However, delivery times may vary due to external factors.
4.2. Customers are responsible for providing accurate shipping details. Delays or additional charges due to incorrect information will not be covered by us.

5. Returns and Replacements

5.1. Please refer to our Returns and Replacement Policy for details regarding damaged or non-functional products.
5.2. We do not offer refunds or returns for reasons other than those mentioned in our policy.

6. Warranty

6.1. Warranty terms, if applicable, will be included in the product packaging or description.
6.2. Warranty claims will not cover damage caused by misuse, unauthorized repairs, or neglect.

7. Intellectual Property

7.1. All content on our website, including text, images, logos, and designs, is the property of Focasi and protected under copyright laws.
7.2. Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

8.1. Focasi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our maximum liability is limited to the product's purchase price.

9. Governing Law

These terms and conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Contact Us

For any questions or concerns, please contact us:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.